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Automatically Nurture Leads on Behalf of Sales

Automatically Nurture Leads on Behalf of SalesLead nurturing is the process of advancing leads from suspect status to sales-ready buyers. In the past, lead nurturing was the responsibility of salespeople who received homogenous contact information from the marketing department. There was no process of determining which leads were preparing to buy and which leads were “kicking the tires”.

With our Lead Management Automation™ platform, you can automatically nurture leads on behalf of sales without the man-hours that were typically required using traditional lead nurturing practices. Users can schedule messaging to prospects, create specific digital assets such as email messages, surveys, and landing pages, and move leads to a point where a sales contact can advance the relationship.

Using the Lead Management Automation platform, marketing can develop relationships with prospects without engaging sales agents by:

  • scheduling your marketing campaigns to be delivered sequentially without the need for staff interactions along the way
  • creating and delivering email campaigns with personalized messages
  • distributing surveys for existing customers to uncover up-sell and cross-sell opportunities
  • creating customized landing pages that provide specific responses to lead activities such as filling out an online form
  • creating customized web forms that can be added to landing pages to collect information for progressive profiling of engaged leads
  • assigning a lead score calculated by the number of activities a prospect engages in, such as opening an email message or visiting your website
  • nurturing leads through a digital “conversation” by automatically delivering a response email following an activity trigger such as a request for information
  • segmenting prospect lists according to response activities so sales agents can target engagements with leads that have shown interest in specific features or benefits of your products
  • automatically delivering leads that have reached a scoring threshold to an existing CRM program like Salesforce

Our customers find the user interface easy to manage when lead nurturing. Users start by creating a marketing program then adding a campaign for each marketing effort. Once responses occur leads can be targeted for nurturing based upon geographic, demographic, or behavioral criteria. Lead nurturing through our Lead Management Automation platform allows smaller sales and marketing teams to nurture more leads using less man-hours and allows larger sales and marketing departments to become more agile and effective in their lead nurturing practices.

Segment Your Marketing Database

Segment Your Marketing DatabaseTo maximize sales effectiveness and work flow efficiencies, marketing and sales teams are looking for ways to target prospects more sharply. Segmenting and targeting email lists and database records can easily be accomplished using our Lead Management Automation™ (LMA) platform. The LMA provides robust segmentation and targeting features that allows users to organize prospect groups and deliver targeted messaging. The simple drag-and-drop process of adding parameters allows users to quickly segment your marketing database and target leads based on specific criteria.

You can filter the criteria used to segment your database according to attributes, historical events, and Salesforce CRM status. You can also filter for targeting and segmentation according to future activities or status changes in the CRM platform.

Users can filter segmentation according to nearly 80 different parameters. Segmentation can be based upon historical events, such as a submitted form, and/or future events, such as opening an email. Many times leads arrive at your site as a result of an organic search;  using the LMA, you can specify exact search terms that prospects used in an organic search while researching solutions. The Lead Management Automation platform provides segmentation and targeting based upon a variety of lead sources, activities, and other factors.

You can further filter segmentation results by assigning qualifiers to each parameter. For example, you can select the criteria “zip code” then specify “starts with” and enter 21 to segment leads from Maryland. With the Lead Management Automation platform, there are over 400 predefined options for filtering leads to segment and target.

There are several ways to segment email lists and database records:

By attributes includes:

  • Date added to database
  • Annual revenue
  • Area of interest
  • Industry
  • Geography
  • Lead source

By historical events including:

  • Link click-through
  • Email opened
  • Website activity (including number of pages visited or specific landing page)
  • Search term used

By future events including:

  • Email opened
  • Return visit to website
  • Future total website visits threshold

By Salesforce CRM status including:

  • Existing Salesforce records
  • Records queued for delivery to Salesforce CRM
  • Converted CRM leads

Users can add unique values to filter search terms in nearly all the criteria categories defined in the lead segmentation and targeting features.

Once you’ve defined the filters, you can save the filter group to retain the settings that have been applied. Users can also see a preview of the results provided after applying the segmentation and can save the settings and automatically schedule a future segmentation rather than segmenting and targeting existing records.

Why Website Visitor Tracking is Essential

Why Website Visitor Tracking is Essential Website visitor tracking is the recording and analysis of visitor’s online behavior as they traverse your company’s website. It is the beginning, as well as the core of a solid marketing automation strategy.

What makes website visitor tracking so essential?

The first and most important reason why website visitor tracking is essential is that it captures every single person that crosses path with your website. Without website visitor tracking, businesses are missing out of 95% of the visitors that land on their website. Website visitor tracking is performed with automated software, so every IP address is gathered and analyzed.

Website visitor tracking is also essential because it provides greater insight into a lead’s buying process and their online behavior. Every move they make is tracked and included in their lead scoring profile. Marketers can see exactly which pages they clicked on, how long they stayed on each page, and how often a specific lead has returned to the same website. It also shows when a lead has become inactive.

Website Visitor Tracking is Essential Fuel

Website visitor tracking is the fuel for the lead scoring and qualification process. It provides a real-time view of prospects activity, so your sales team can act quickly if a lead is demonstrating a strong potential for conversion. Some marketing automation companies will send real-time alerts via text messaging if a prospect views a particular webpage that signifies sincere interest.

Website Visitor Tracking is Essential Metrics

Another benefit of website visitor tracking is that it provides a valuable metrics for analyzing the success of a marketing automation campaign. Since tracking shows how long a lead stays on a specific page, the reports it generates will show marketers exactly how well each landing page is doing.

For example, if there is a link on a connected social media site that is bringing in significant traffic, but the new visitors are leaving as quickly as they arrive, there is something askew with the landing page. This could be because the page they are landing on is not relevant enough to the claim made on the social media link and that is why potential customers are not interested. Website visitor tracking will show you a bounce-rate for each landing page, so you know which ones are working and which ones need tweaking.

Website Visitor Tracking is Essential for Online Business

The biggest marketplace in the world is the internet and 70% of all people start their buying process online. Online companies need website visitor tracking to gather as much information as they can on every potential lead, evaluate their campaigns, and convert more leads into customers. That is why website visitor tracking is so essential.

Lead Liaison Hits B2B Marketing Automation Milestone

Allen, TX (PRWEB) May 15, 2013 – Marketing automation innovator Lead Liaison has made a commitment to delivering more support to its customers than its largest competitors, and the company is on pace to fulfill that commitment. Lead Liaison announced on Monday that it had hit a B2B marketing automation milestone by delivering its 300th content piece ahead of schedule by over one month.

Since beginning an aggressive customer support campaign in November 2012, Lead Liaison has published business to business solution guides, industry datasheets, blog posts, social media links, decision-making tools, and sales and marketing resources. The company set a target date of June 30, 2012 to deliver 300 pieces of content that provide assistance to its customers. On May 8 it surpassed that goal.

Lead Liaison has become a fast-rising player in the b2b marketing automation space, a space dominated by giants Eloqua, HubSpot, Marketo, and Pardot, partly due to its focus on providing digital sales and marketing resources at a steady rate.

Within this extremely competitive industry, marketing automation vendors have relied upon publishing digital content to attract and educate their markets, commonly known as “content marketing”. Article distribution, blog posting, press releases, and publication of extended documents like white papers or research reports have been commonly used to elevate awareness about automated marketing and lead management solutions. Content marketing to b2b marketing automation customers is typically driven through regularly publishing new content. Within the industry, companies often seek to surpass content milestones such as 100, 300, 700, and 1,000 published content pieces.

For Lead Liaison, the concept of content marketing doesn’t simply mean using content to attract customers, however. The company is using content to support its customers’ sales and marketing activities.

“Our mission is more than simply achieving top-of-mind-awareness by becoming a knowledge authority. We want (customers) to feel supported before, during, and after implementing our marketing automation and lead management solutions,” said vice president of communications Alex Brown. “We have felt, for a long time, that the key to driving sustained growth in this industry is through the integration of software solutions and knowledge sharing.”

Examples of content Lead Liaison has published include industry analysis, sales and marketing advice, lead management tools, and product tutorials. Topics such as aligning marketing and sales teams, managing the flow of marketing leads, developing an email marketing campaign, and others have been covered within the 300 pieces of content. And tools such as the Lead Management Grader, Scoring Model Designer, and 92 Lead Management Data Points have helped customers become more refined and targeted in their business to business sales and marketing practices.

For more information about Lead Liaison’s marketing automation products or its support services contact Lead Liaison at 888 895 3237 or sales(at)leadliaison(dot)com.

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Lead Liaison is an application development company that designs, develops, and sells cloud-based marketing and sales automation software. The company markets to small and medium-sized businesses worldwide, and focuses on creating the broadest and most user-friendly revenue generation software platform. Applications cover all phases of lead management automation including sales prospecting, lead generation, and marketing automation functions that directly influence revenue generation. It’s innovative and robust lead management platform combines unparalleled sales prospecting, lead capture, real-time lead tracking, lead qualification, lead distribution, database segmentation, lead nurturing and ROI reporting. The Software as a Service (SaaS) model delivers an effective user experience and integrated cloud computing capabilities.

For More Information

Alex Brown
VP, Corporate Communications
abrown(at)leadliaison(dot)com
888.895.3237 (888 89 LEADS)