B2B buyers are the toughest consumers to secure, because their decisions are based on the needs of an entire business rather than one particular person. It is harder for marketers to accurately profile the lead and determine their specific stage in the buying process. Company purchases could require a series of tests, comparisons, and approvals before a B2B buyer even considers contacting a potential supplier for more in-depth product information.
It is harder to pinpoint a B2B buyer’s decision making process unless they willingly offer information about their company’s purchasing process. That is what makes lead nurturing so essential to B2B marketing. Marketers need to continuously provide B2B buyers with helpful content that will maintain their interest until they reach the point where they are ready to contact someone in sales.
Lead Nurturing Benefits B2B Buyers
Lead nurturing is essential in B2B marketing, because it gives B2B buyers the opportunity to research product and services at their leisure. If you send the valuable content to buyers by email, it will also make it more convenient for them. Just be careful not to send irrelevant or frequent mass emails to potential buyers. They’ve given your business access to their inbox, because they want trustworthy answers to their questions. They don’t want it filled with useless spam.
Creating Customized Lead Nurturing
If the potential lead has shown interest in a particular product you carry, any future lead nurturing emails should pertain to that specific product. This can be achieved by first profiling the lead and then grouping leads with similar needs into predefined lead segments. It will be too difficult to cater every email to every single person, but you can customize content to groups of leads that have comparable profiles. The email should also be addressed specifically to each individual lead and contain information that will make their purchasing decision easier. That will help strengthen the relationship with the B2B buyer.
Lead Segmentation before Nurturing
Website visitor tracking and marketing automation software are necessary for developing and analyzing a comprehensive lead profile. This automated process monitors and records a lead’s online activity and then profiles, ranks, and segments each lead based on their behavior. Once you understand what a group of potential leads is interested in, it is easier to create content that caters to their unique needs. If you are searching for more lead nurturing tips, please read our previous article on B2B Marketing Automation Tips.
High-quality lead nurturing is essential for B2B marketing. It gives buyers a chance to research their options in peace before they are swarmed by eager sales professionals. If the lead nurturing campaign is successful, a B2B buyer will already know they are interested in your particular product or service before they ever have to deal with a salesperson. That is why prospects that are successfully nurtured have a significantly higher conversion rate.