Managing your B2B marketing leads is a process that runs through three phases: generation, qualification, and nurturing. Back in the day, marketers generated leads that the sales team had to qualify and nurture. Now the three pillars of lead management can be optimized by using a marketing automation platform (MAP). The introduction of the MAP in the B2B community saves time, improves sales productivity, and helps manage leads until they are ready for your sales team.
Lead gen is best practiced when you deploy outbound and inbound marketing assets. A marketing automation platform fits with both asset types. You’re able to track a lead’s behavior – which assets did he engage with, what time did he visit your site? Marketing automation allows you to “batch” lead gen activities over extended periods in very little time. For example, creating and scheduling three integrated email delivery and social posting campaigns can be accomplished by a single marketer in as little as a few hours.
Once leads have been captured, automated marketing engagements provide consistent opportunities to gather lead intelligence. Capturing data is a strength of marketing automation because it allows marketers to present consistent message delivery, which engenders trust from potential buyers. Marketing automation users gather lead intelligence more easily than using traditional methods through the automated delivery of multiple messages through multiple channels (scheduled at one time) – all exhibiting a consistent brand that leads can be comfortable sharing information with.
Perhaps the most important stage of the lead management process is lead nurturing. Lead nurturing for most companies is best accomplished through a well-planned campaign of escalating messaging and increasingly engaging activities. You may start with an email campaign that offers a free download then extend an invitation to a webinar then provide a ten-minute product demonstration. For most companies earning over $2 million annually, there are likely multiple campaigns running at the same time. A marketing automation platform runs each campaign simultaneously, moving leads through the pipeline without extensive personnel resources.
With marketing automation you can execute and monitor all three phases of lead management from one user interface. These days, buyers are faced with countless distractions and it may take months or years to convert a prospect. Generating revenue requires a commitment to consistency that is easily maintained through a marketing automation platform.
Using a marketing automation platform like our Lead Management Automation™ application can ensure that the three pillars of lead management remain strong for your company.